IT Efficiency and Business Alignment: How Assessing and Improving Your Team’s Maturity Can Drive Results

In today’s fast-paced digital landscape, IT departments face increasing pressure to deliver results that align with strategic business goals. With projects becoming more complex and stakeholder expectations higher than ever, CIOs and CTOs need a structured approach to ensure their teams not only deliver but do so efficiently and effectively. This is where the Portfolio, Programme, and Project Management Maturity Model, or P3M3, comes into play. P3M3 is a globally recognized framework designed to assess and improve how organizations manage projects, programs, and portfolios, ultimately driving business value across the IT function.
For leaders in IT, improving project maturity can yield benefits like reduced project delays, enhanced alignment with business goals, and a boost in innovation. Through an objective assessment of the department’s current practices, the P3M3 framework offers actionable insights that support long-term growth and agility in project execution. Let’s explore how the P3M3 model works, what its maturity levels mean, and how advancing maturity in project management directly impacts business value.

 

What is P3M3, and Why Should IT Leaders Care?

P3M3 helps organizations understand and improve how they manage their initiatives by identifying gaps, strengths, and areas for improvement. Rather than focusing solely on project-level practices, P3M3 looks at an organization’s capability across project, program, and portfolio levels, offering CIOs and CTOs a clear roadmap for improvement. This high-level perspective is crucial for leaders who need to know where their IT department stands in supporting strategic objectives.
The maturity levels in P3M3 are structured to reflect an organization’s progression from unpredictable and inconsistent project results to optimized, data-driven decision-making that yields reliable outcomes. Here’s a breakdown of the P3M3 maturity levels and the value each level brings:
Level 1 – Initial: Processes are often ad hoc and unpredictable, leading to inconsistent results. For CIOs, this often means higher risks in managing costs, timelines, and project outcomes.

 

Level 2 – Managed: At this stage, processes become more repeatable, providing a bit more predictability but lacking a comprehensive framework to drive consistency across the organization.

 

Level 3 – Defined: Processes are standardized, documented, and integrated across departments. Here, IT departments start seeing consistent outcomes, alignment with broader strategic goals, and a shared understanding of metrics for success.

 

Level 4 – Quantitatively Managed: This stage brings data-driven insights into play, allowing leaders to predict project outcomes more accurately and make adjustments proactively.

 

Level 5 – Optimized: Continuous improvement becomes embedded in the culture. For IT departments, this level represents true agility, with the capacity to innovate and respond to changing market needs seamlessly.

 

The Business Value of Moving Up the Maturity Ladder

Increasing maturity in project management isn’t just about internal process improvement—it’s a direct path to delivering better business outcomes. Higher maturity correlates with increased project success rates, reduced costs, and improved efficiency, which in turn creates value for the entire organization. Here’s how moving up the P3M3 ladder impacts business:
Organizations with high project maturity levels are consistently better at meeting project goals. For instance, research from PMI highlights that companies with mature project management processes waste 28 times less money than those with lower maturity. For an IT department, this translates to direct savings through streamlined processes, reduced rework, and optimized resource management.
Moreover, as project management maturity increases, so does the alignment between IT projects and overall business strategy. IT teams are empowered to deliver on business goals and contribute to growth by focusing on initiatives that matter most to the organization’s future. This alignment means projects support organizational growth, innovation, and operational efficiency—delivering clear value to stakeholders and decision-makers alike.

 

Breaking Down the P3M3 Model: A Holistic View for IT Departments

The P3M3 framework uses three models—portfolio, program, and project—to assess maturity at different levels of organizational structure. Each model focuses on unique aspects of how initiatives are managed and delivered, offering IT leaders insight into where improvements can drive the most value:
  • Portfolio Model: At the portfolio level, organizations look at their collective set of projects and programs to ensure they align with strategic priorities. This model helps IT leaders prioritize resources and investments across multiple initiatives, ensuring that each project or program contributes to broader organizational goals. Improving portfolio management allows organizations to achieve better alignment and optimize resource allocation, ultimately delivering a higher return on investment.
  • Program Model: Programs consist of related projects that collectively support a specific business goal. The program model assesses how well projects within a program are coordinated, managed, and aligned. This level is essential for IT leaders overseeing complex initiatives with multiple interdependencies, as it ensures that individual projects contribute to a cohesive goal rather than functioning in silos.
  • Project Model: The project model evaluates how individual projects are managed from initiation to completion. Strong project management practices ensure that each project is delivered on time, within scope, and on budget. For IT departments, improving project-level maturity can enhance predictability, reduce risks, and improve stakeholder satisfaction, ultimately supporting the success of larger programs and portfolios.
The P3M3 framework helps organizations improve performance by focusing on seven distinct perspectives. Each perspective sheds light on a crucial area that determines how effectively projects, programs, and portfolios align with the organization’s strategic goals. Here’s how each perspective contributes to IT success:
  • Organizational Governance: This perspective ensures there’s a structured approach for decision-making across all initiatives. Effective governance allows IT leaders to align projects and programs with broader organizational priorities, creating transparency and accountability in meeting strategic objectives.
  • Management Control: Focuses on establishing processes that guide projects, programs, and portfolios to achieve consistent, predictable outcomes. With strong management control, IT departments can monitor progress, make data-driven adjustments, and maintain alignment with project timelines and goals.
  • Benefits Management: Ensures that each project or program delivers tangible business value. This perspective is particularly relevant for IT leaders, as it provides a framework for defining, measuring, and realizing the intended benefits of each initiative, ensuring a strong return on investment.
  • Risk Management: Proactively addresses potential issues that could derail projects or impact outcomes. Effective risk management involves identifying, assessing, and mitigating risks, helping IT departments navigate challenges with minimal disruption.
  • Stakeholder Management: Focuses on effectively engaging and communicating with all parties impacted by projects and programs. IT initiatives often involve multiple stakeholders, so this perspective ensures their needs are addressed, fostering alignment and support throughout the lifecycle.
  • Finance Management: Ensures that budgeting, cost control, and financial reporting align with organizational objectives. This is crucial for IT departments facing tight budgets, as it ensures resources are allocated wisely and supports financial accountability across projects.
  • Resource Management: Focuses on optimizing the use of people, tools, and technology. Effective resource management minimizes bottlenecks, reduces waste, and helps IT teams maintain productivity across projects by ensuring the right resources are available at the right time.
By assessing and improving in each of these perspectives, IT leaders obtain a roadmap for enhancing project reliability, consistency, and value creation across the board.

 

P3M3 in Action: Real-World Benefits for IT Departments

Consider some real-world scenarios where advancing maturity has tangible business benefits. Moving from Level 2 to Level 3, for example, allows IT teams to implement defined processes that enhance service delivery speed and reliability. IT leaders may find that adopting standardized project processes streamlines operations and creates predictable outcomes, reducing delays that impact the business.
Reaching Level 4 maturity enables IT departments to leverage data to improve resource allocation. By understanding which projects yield the highest returns, CIOs can allocate resources more effectively, reducing costs and ensuring optimal timelines. And at Level 5, IT departments gain the flexibility to adapt quickly to changes, supporting the business in a more agile manner.
For example, a Level 5 organization can respond to market changes by reallocating resources or changing project priorities without disrupting overall operations. This adaptability is critical for companies operating in fast-paced industries or facing rapid technological advancements.

 

How to Get Started: Assessing Your IT Department’s Maturity with a Free Diagnostic

Understanding the current maturity level of your IT department is a foundational step in unlocking the benefits of a well-aligned, efficient, and strategically focused operation. A maturity assessment using the P3M3 framework can help CIOs and CTOs identify gaps, set targeted goals, and prioritize initiatives that will deliver tangible business value. With a focus on actionable insights, P3M3 assessments clarify where processes are working well and where improvements can drive enhanced performance.
At JBF Consulting, we’re proud to be an Axelos Consulting Partner with P3M3-certified assessors on our team. This designation places us among a select group of consulting firms globally recognized by Axelos, the governing body behind the P3M3 model. Our certified assessors bring not only their deep expertise in P3M3 but also extensive experience in working with IT departments to drive real, measurable outcomes. This partnership guarantees that your assessment is conducted according to the highest standards, with rigor and a focus on strategic alignment.

 

Working with an Axelos Consulting Partner ensures that your assessment is performed by experts who not only understand the P3M3 framework in detail but are also qualified to provide certified, globally recognized assessments. Here’s how JBF Consulting’s credentials enhance the value of your P3M3 assessment:
  • Credibility and Reliability: As an Axelos partner, JBF Consulting’s assessments are backed by industry-leading standards. CIOs and CTOs can be confident that our recommendations are grounded in best practices recognized worldwide, providing assurance that the findings and guidance are both rigorous and actionable.


  • Certified Expertise: Our P3M3-certified assessors are trained to analyze each of the seven P3M3 perspectives (Organizational Governance, Management Control, Benefits Management, Risk Management, Stakeholder Management, Finance Management, and Resource Management) across the portfolio, program, and project levels. They provide nuanced insights that are specific to the structure and needs of your IT department, ensuring the assessment reflects your strategic priorities.


  • Customized Improvement Plan: JBF Consulting doesn’t just assess maturity; we tailor improvement recommendations to help IT leaders make meaningful progress where it matters most. As certified assessors, we provide a roadmap that is specific to your IT department’s challenges and goals, ensuring that each recommendation is both practical and aligned with your organization’s objectives.


To support IT leaders in beginning their maturity journey, JBF Consulting offers a complimentary PMO diagnostic. This diagnostic provides an initial look into your organization’s current project, program, and portfolio management practices without any upfront commitment. Through this no-cost diagnostic, CIOs and CTOs can gain an overview of key strengths, challenges, and immediate opportunities for improvement.
Our free diagnostic offers:
  • Insightful Preliminary Analysis: The diagnostic helps IT leaders understand their organization’s maturity level, particularly in the context of efficiency, alignment with business goals, and adaptability to change.


  • Guided Prioritization: By highlighting immediate areas for improvement, we provide IT leaders with a clear starting point, so they can focus on the most impactful changes.


  • Risk-Free Engagement: The diagnostic is designed to add value right from the start, offering clear insights at no cost. It provides an opportunity for CIOs and CTOs to experience JBF Consulting’s expertise firsthand.


Choosing JBF Consulting as your partner means working with a team that is dedicated to helping IT departments thrive. With our status as an Axelos Consulting Partner and our certified P3M3 assessors, we bring a high level of credibility and expertise to each engagement. Our approach is collaborative, combining a thorough understanding of P3M3 best practices with a deep commitment to supporting your strategic goals.
By starting with our complimentary diagnostic, you can take the first step toward a more mature, efficient, and strategically aligned IT department. Let’s work together to identify your strengths, uncover growth opportunities, and create a roadmap that delivers measurable improvements across your portfolio, program, and project initiatives.

Bruno Freitas

Bruno Freitas is the Founder and President of JBF Consulting Group, a boutique firm specializing in PMO consulting, portfolio management, and project management services. With over 15 years of experience managing portfolios exceeding $100M across industries like finance, technology, and public services, Bruno is an expert in PMO leadership and business transformation. He holds an MBA in Finance, a Master’s in Computer Science, and multiple project management certifications, including PMI’s PMO Certified Practitioner. His firm helps organizations elevate their project management maturity and achieve strategic success.

Related Blogs

Project Management Offices (PMOs) are evolving from traditional administrative functions to strategic enablers of business value. This shift is driven by the increasing demand for

        In today’s business environment, Project Management Offices (PMOs) are increasingly expected to go beyond traditional project management practices and adopt innovative